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Buying from China: Factories vs Trading Companies

Of the 100 suppliers you find, maybe 20 are real

The real problem with "too much information" is not the quantity, it is that true and false are mixed together.

For the same keyword, five kinds of company come up:

#Who they areWhat that means
1A real factoryHas its own workshop
2A trading companyNo workshop; passes the order on
3Factory + tradingHas its own workshop and also takes orders passed on by others
4An empty shellHas no stock either; looks for goods after taking the order
5A fraudTakes the money and does not ship

These five look almost identical on a web page.

First, the conclusion: factory or trader, which is better?

It is not "the factory is always better".

FactoryTrader (trading company)
PriceEx-works priceOne layer added
MOQHighCan be lower (combining orders)
CategorySingleMultiple categories
ServiceProduction onlyCan follow up, inspect and consolidate for you
If something goes wrongYou go to them directlyThey go to the factory (one more layer)

When to look for a factory: large volume, single category, cost control. When to look for a trader: small volume, several categories, and you want someone to run around for you.

⚠️ The key point: "trading company" is not a dirty word. Many trading companies are more reliable than factories — because they live on service.

Step one: three questions that separate "has a factory" from "has none"

Do not ask "are you a factory" — everyone says "yes".

Ask these three:

#What to askHow a real factory answersHow a trading company answers
1"How many people work in your workshop?"Gives a specific number (30, 80)Hesitates, or says "our factory is very big"
2"What model is this machine?" (pointing at a key piece of equipment)Gives the model and tonnage"I will have to ask about that"
3"Can you take a photo of the whole workshop?"Takes it at once (or says "we are working now, I will send you one")Stalls, or sends a photo from the internet

The first question works best: a real factory's people know how many people are in their workshop (they have to manage them); a trading company's people do not.

Step two: look at the "width of the product line"

A probability test.

Product lineWhat it means
Narrow (3–10 models, one category)Most likely a factory (good at one thing)
Wide (hundreds of SKUs, several categories)Most likely a trading company (sells everything)

Why: a factory's lines are fixed — it can only make what its lines can make; a trading company has no lines and can sell anything.

⚠️ The exception: a large factory can also have a wide product line (it has several lines). So this is a "probability test", not proof.

Step three: check "who it actually is"

Use the official tool, do not trust screenshots.

The National Enterprise Credit Information Publicity System (`gsxt.gov.cn`): this is the official system of the State Administration for Market Regulation, free to search.

Check three fields:

What to checkWhat to look at
Business scopeWhether it says "production/manufacturing XXX" or only "sales XXX"
Registered addressWhether it is an industrial zone or an office building (factories are in industrial zones)
Operating statusWhether it shows "abnormal operations" or "seriously illegal and dishonest"

The "business scope" field says the most:

⚠️ Two limits:

  1. Some factories' licences only say "sales" (production is done by an affiliated company) ⇒ cross-check
  2. Business scope is not the same as actual capability (a "manufacturing" licence can still outsource) ⇒ in the end you still have to look at the workshop

Step four: watch how it replies

The way someone replies carries their identity.

BehaviourWhat it means
Slow but specific (a few hours later, with parameters or drawings)Most likely a factory (on the workshop floor, hard to reply)
Replies instantly, talks a lot, agrees to everythingMost likely a trading company (the salesperson is in an office)
Volunteers a low price, pushes you to orderBe careful (could be an empty shell or a fraud)
Refuses to give company detailsWalk away

⚠️ One counter-intuitive point: replying instantly is not an advantage. A real factory's salesperson runs between the workshop and the office; replying slowly is normal.

Step five: three red flags — stop when you see one

Three situations where you stop talking.

Red flagWhy
The bank account name ≠ the contracting partyThe money goes to someone else ⇒ no one to chase if things go wrong
Refuses a video tour of the factoryNo factory, or a factory they cannot show
Demands 100% prepayment to a private accountThe classic signature of a fraud

The first one is the hardest rule: the account name must match the contracting party. If it does not match, do not pay, however reasonable the explanation.

If you do get scammed, who do you go to?

Official channels, free of charge.

ChannelUse
The MOFCOM Complaint Service Centre for Chinese Enterprises' Overseas Business (12335)Complaints about overseas business disputes (`12335.mofcom.gov.cn`)
Local police (report it)Suspected fraud
China International Economic and Trade Arbitration Commission (CIETAC)Arbitration agreed in the contract

⚠️ An important fact: MOFCOM publishes warnings about fraudulent platforms (e.g. the 2025 statement on the "China Digital Trade" platform). Before signing, search the other party's name + "scam" or "complaint" — sometimes you find an official warning.

A "30-minute screening" routine

MinuteWhat to do
0–10Look at the width of the product line (narrow = factory, wide = trader)
10–20Check `gsxt.gov.cn` (business scope + registered address + operating status)
20–25Ask the three questions (how many people, equipment model, photo of the workshop)
25–30Watch how they reply + check the three red flags

Thirty minutes filters out most of them.

Finally: how do you judge "reliable"?

"Reliable" is not "is a factory"; it is these three things:

  1. Transparent information (willing to give the licence, film the workshop, describe the process)
  2. Specific answers (can state parameters, can state problems)
  3. Proper payment (account name matches the contract)

Meet all three and a factory or a trader can both work. Miss one and do not touch it, even if it is a factory.

Sources (2026-11-02)

ItemNatureSourceDate checked
National Enterprise Credit Information Publicity System (gsxt.gov.cn)✅ OfficialState Administration for Market Regulation2026-11-02
MOFCOM Complaint Service Centre for Overseas Business (12335)✅ Official`12335.mofcom.gov.cn`2026-11-02
MOFCOM publishes warnings about fraudulent platforms✅ Verifiablemofcom.gov.cn (e.g. the 2025 "China Digital Trade" statement)2026-11-02
CIETAC arbitration✅ VerifiableChina International Economic and Trade Arbitration Commission2026-11-02
The three questions (headcount / equipment / workshop)⚠️ ExperienceCommon practice, no official standard2026-11-02
The product-line width test⚠️ Probability testThere are exceptions (large factories with several lines)2026-11-02
"Production" vs "sales" in the business scope⚠️ IndicativeSome factory licences list only sales2026-11-02
The three red flags⚠️ Risk-control experienceNo official standard2026-11-02

⚠️ This article does not name any specific company.

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